Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at rachel@rachelstowe.com.

Exceptions / non-returnable items

Certain types of items cannot be returned, for hygiene reasons, I am not able to offer an exchange on Earrings.

 

Rachel Stowe  Returns Department

Studio

13 Colroger Close

Mullion

Helston

Cornwall

TR12 7DZ